If you are not 100% satisfied with your purchase, we're here to help.
CUSTOMER SUPPORT
Customer Support is available 24/7 at team@mediatitans.com.au
We do our very best to respond to support emails within 48 hours.
RETURN POLICY
Some products from Blackmagic Design may be subject to a 15% restocking fee should the product be returned for credit, regardless of whether the product has been unsealed or not. mediaTITANS offers no guarantee, under any circumstances, that any product will be accepted for return.If you are uncertain in any way that the product you wish to buy will be suitable for your needs, please get in touch. We pride ourselves on our deep and extensive knowledge of the product range.
DAMAGED ITEMS
It happens, and if you receive a damaged product, please notify us immediately.
CONTACT US
If you have any questions about our returns and exchanges policy, please contact us at team@mediatitans.com.au or call us on .